North East Valley DGP eNews

No 1226: July 25, 2012
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
To subscribe to eNews click on subscribe. To be removed from the eNews distribution list click on Unsubscribe


In this issue:

Editorial                                                Getting help with the PCeHR           

Aged Care                                             2 year palliative care project

Australian Doctor Articles                  The team approach to pathology management

Chronic Disease Management            The role of the blood glucose meter in managing diabetes, 2012 Symposium for Behavioural Research in Diabetes, NDSS Registration Form    

Professional Development                 CPD events   

Information Management                  Medical Director Tips

Items of interest                                  NEMICS Annual Forum, Self Training Educative Pain Sessions, GP Network News

Men’s Health                                        Male Health Victoria

News for Practice Staff                       Woundcare Update  

NPS                                                       NEW NPS Paper Audit

Positions vacant/wanted                            

Fun stuff                                                        


A Word from the Editor

Getting help with the PCeHR

There are many Medicare locals throughout Australia that are providing general practices with wonderful support in helping them through the hoops and hurdles of applying for their Organisation Health Identifiers and Individual Health Identifiers (the  HPI-0  and HPI-I). The difficulties for a Practice Manager in dealing with Medicare was best expressed by Colleen Price of Livingstone Street who spent a good part of last Friday on trying to organise all the necessary identifiers:

“I was trying to get the HPI-I numbers for my doctors and nurses. What a trial! I rang the e-health people as their HPI-I’s aren’t printed on the back of the APHRA cards as I was originally told. Unfortunately they couldn’t give them to me for PRIVACY REASONS even though I have applied and received the HPI-O number as I am already the identified person with Medicare and I have been set-up as the person to run the register recording the info and sending to Medicare...

And she concludes: “if I am getting frustrated how will some of the other clinics get on?”

A good question indeed. The Northern Division (now called “Infiniti”) is also unable to help as their contract to provide services for General Practice does not include eHealth. Hopefully the Northern Melbourne Medicare Local will soon provide some assistance...


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Aged Care

2 year palliative care project

NEVDGP developed and led a two year DoHA funded project "A good death in residential aged care: optimising the use of medicines to manage symptoms in the end of life phase”. The project team of Melanie Rayner, Clare Chiminello, Diana Cooper and Alison Sands are proud to have had an article by their evaluation team at Latrobe Uni published in the 16 July Medical Journal of Australia. The project addressed the issue of improved symptom management in three ways: introducing an end of life care pathway, providing education using education modules developed by the team, and supporting multidisciplinary collaboration. The MJA article addresses the use of the end of life care pathway and can be accessed here.


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Australian Doctor Articles

The team approach to pathology management

In this new section we are re-visiting some of the articles written by Noel for Australian Doctor over the last 5 years. The third of these comes from 2007, a long time ago, but the message is still as relevant now as it was then. It is all about having a consistent approach in the handling of pathology results. If some GPs in the practice would benefit from reading the full article please print it and give it to them.


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Chronic Disease Management

The role of the blood glucose meter in managing diabetes

ThinkGP offers free online CPD to health professionals. Our most recent release focusses on the role of the blood glucose meter in blood glucose monitoring, both in the practice and home setting. Listen to Dr Greg Fulcher by following this link


2012 Symposium for Behavioural Research in Diabetes

‘Emotions and Engagement’ will take place on Friday 31 August at the Gold Coast Conference and Exhibition Centre. We have an exciting line up of national and international speakers. Early bird registration offer closes 27 July 2012. Don’t delay – book your place today. Download the program and registration form.

View speaker bios.


NDSS Registration Form

Please remember to fill in the ‘Country of Birth’ and ‘Main Language Spoken at Home’ fields of the National Diabetes Services Scheme (NDSS) Registration Form. The 2011 census data shows that over one quarter of Victorians are born overseas, while almost 30% speak languages other than English at home. Information provided on the NDSS form will better inform us in providing support to those in our community who speak languages other than English. For more information call Jeny Gautam at Diabetes Australia – Vic on 9667 1733.


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Continuing Professional Development

Lymphoma, Leukaemia and Other Haematological Cancers

Late effects of cancer treatment; What GPs need to know.

Saturday 4 August 9.30am – 1.30pm at Brockhoff Theatre 3rd Floor, Peter MacCallum Cancer Centre, St Andrews Place, East Melbourne.

Registration & flyer


Advanced Course in Hepatitis B for GPs

Saturday 11th & Sunday 12th August at General Practice Victoria, Level 4, 458 Swanston Street, Carlton. Flyer          


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Information Management

Medical Director Tip - Using the Victorian Statewide Referral form

This template should be used when referring to hospitals but it should also be noted that it can be also used as a general referral form to specialists or other health providers, rather than the Standard Letter or Ref letter Standard that come supplied with MD. The GP Referral, as it is now known, is so much more visually pleasing than the other templates. This referral can be found on the NEVDGP website at:


This week’s IM problem - Preparing the practice for the PCeHR

Question: What should our practice be doing to prepare for the PCeHR?

Answer: Although the clinical software wasn’t ready for the launch of the PCeHR in July 2012 there are still some things that you could do to prepare your practice for providing accurate patient health summaries which will be an essential part of what a practice contributes to the PCeHR.

There are 2 ways you might want to employ to ensure the accuracy of your clinical data:

1.      Contact Noel at the division to carry out a clinical audit – click here to read what this audit entails, as outlined in the eNews editorial of July 18, 2012.

2.      You may also wish to get patients to check their health summary – the best way to do this is to provide them with the health summary on arrival for an appointment which they can then check and if there any items that need clarification or fixing, they can bring this to the attention of the nurse and/or doctor. To create and print a patient health summary follow these steps:

a.      Open then patient record and then open LetterWriter

b.      From the File menu select New and then select the Summaries tab

c.       From the list of templates select Health Summary

d.      Print and hand to patient


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Items of Interest

NEMICS Annual Forum

Tuesday 28th August 6-8pm (Registration and refreshments from 5.30pm) at Manningham Function Centre, 699 Doncaster Road, Doncaster.

Keynote address by Professor Stewart Dunn - Painting the Emotional Spectrum; Managing Difficult Conversations. Registration is essential - please RSVP to by Wednesday 22nd August


STEPS (Self Training Educative Pain Sessions)

National Pain Week presents a timely opportunity to consider implementing pain programs in every Medicare Local, interested people are encouraged to contact Painaustralia and their Medicare Local. Read more about STEPS


GP Network News

This week’s edition includes: AMA Family Doctor Week 16-22 July 2012; Primary Health Care Organisations – Lessons from New Zealand; AMA Calls For Boost To General Practice Teaching And Training; AMA Chronic Disease Plan: Improving Care for Patients with Chronic and Complex Care Needs; 2012 GPET Convention – Early bird rates close on Monday 23 July, register online today! Draft Australian Immunisation Handbook.


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Men’s Health

Male Health Victoria

Helping promote better health and wellbeing for men and boys. Click here for newsletter. Visit the website.


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News for Practice Staff

Woundcare Update

Especially for Practice Nurses - Presented by: Jan Rice. Wednesday 8 August 10am -1pm (followed by light lunch) 9.30am Registration, at General Practice Victoria, 4th Floor, 458 Swanston Street, Carlton. Flyer.


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National Prescribing Service

NEW NPS Paper Audit

A new NPS clinical audit is now available titled ‘Headaches: Safe diagnosis, effective management’.  Note this is a paper audit.

Participation in this audit will assist GPs to:

• Complete a detailed history and perform targeted examinations

• Assess for ‘red flags’ and consider referral

• Consider neuroimaging based on individual signs and symptoms

• Assess and classify headaches

• Reassure patients and discuss management strategies

Audit submission dates are to submit the initial data collection by Friday 7 September 2012 to received feedback and complete the review phase in February 2013.

Visit this link to enrol or use this form. For more information call Dr Mary Levidiotis on 9496 4333.


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Northcote – F/T P/T VR GP or Subsequent Trainee GP position. Fully accredited, computerised, long established doctor owned practice in a new purpose built facility with a fabulous work environment. Ancillary Health, Pharmacy and Pathology services on site. Inquiries Diane Cronin (Practice Manager) 9481 1214. Visit our website

Positions wanted

Eltham area - Medical Receptionist, experienced, looking for 2½ - 3 days per week (flexible). Call Tricia on 0408 535 603


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As we age.....

As we get older, we sometimes begin to doubt our ability to "make a difference" in the world.

It is at these times that our hopes are boosted by the remarkable achievements of other "seniors" who've found the courage to take on challenges that would make many of us wither. Bill Jenkins is such a person:


"I've often been asked, 'What do you do now that you're retired?'

Well...I'm fortunate to have a chemical engineering background and one of the things I enjoy most is converting beer, wine and whisky into urine. It's rewarding, uplifting, satisfying and fulfilling. I do it almost every day and I really enjoy it."  

Bill should be an inspiration to us all.


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And remember


            … A boiled egg in the morning is hard to beat.