North East Valley DGP eNews

No 1238: October 31, 2012
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
To subscribe to eNews click on subscribe. To be removed from the eNews distribution list click on Unsubscribe


In this issue:

Editorial                                                eHealth Information evening attracts 100+ participants    

Chronic Disease Management            The Community Asthma Program, Type 1 in the City – Food Glorious Food, Supermarket Tours, Getting Started, Pictorial Guides, Gestational Diabetes DVD feedback

Professional Development                 CPD events   

Information Management                  PIP eHealth 2013, Medical Director Tips

Items of interest                                  Electronic Delivery of Austin Health Outpatient Letters, GP Network News, Inpatient Wait Time Northern Health Continuing Care      

News for Practice Staff                       APNA newsletter      

NPS                                                       NPS Antibiotics Symptomatic Management Pad (SMP), Antibiotic Awareness Week

Paediatrics                                           Royal Children's Hospital Telehealth Service          

Women’s Health                                  Dr Marie™ is now open in Epping               

Positions vacant/wanted                            

Fun stuff                                                        


A Word from the Editor

eHealth Information evening attracts 100+ participants

Wednesday October 31, 2012 will go down as one of the most attended meetings we have held, apart from our AGMs and last June’s “Final Bash”. It just goes to show how important and challenging the “eHealth revolution” is for practices. There is so much to come to grips with:

·         The MD 3.14 and 3.14a upgrade which has radically changed the face of MD

·         PIP eHealth requirements, including:

o   Health identifiers

o   Secure messaging capability

o   ePrescriptions

o   Clean data and use of accepted coding

o   The Personall Controlled Electronic Health Record (ready by next May)

·         Filling out the PIP eHealth form with all the electronic versions of clinical resources as well as making sure that all GPs have update PKI certificates

Our information evening is just the start of our support for eHealth because that is what practices have told us they want. To date we have not been advised of any eHealth specific personnel in the NMML area. We will continue to populate our website with updated resources and eNews will continually give assistance and direction. If you are not a regular reader of eNews I would suggest you change your ways, otherwise you may find yourself re-inventing the wheel.

Although our division is much leaner since June 2012, we will still continue to provide the quality support for which we are noted. Just keep in mind the Division’s motto “we don’t promise what we can’t deliver”!!


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Chronic Disease Management

The Community Asthma Program

CAP has produced new information brochures & posters which are now available for you and your clients. There is also a new brochure designed specifically for Indigenous clients.

If you would like to receive copies of these for your practice, and/or further information about CAP, please contact Michelle Norman, CAP Community Liaison Coordinator, on 9377 7190 or email CAP provides free education & support for children with asthma & their families – in their own home. CAP is a valuable resource for GP’s to assist their families with their on-going asthma care.


Type 1 in the City – Food Glorious Food

The final Type 1 in the City event for 2012 will be at 10.30am on Saturday 10 November at The Charles Latrobe Theatre, Royal Melbourne Hospital. Accredited Practising Dietitian, Adele Mackie, Diabetes Australia – Vic, will present a session on carbohydrate counting. Adele will explain how to accurately count carbohydrates, outline the benefits of carbohydrate counting and discuss handy tips and resources to assist. Cost: FREE. Light lunch provided. Bookings are essential: 1300 588 136 or visit our website for details.


Supermarket Tours

Diabetes Australia – Vic organises supermarket tours to help make shopping for food easier. As part of the two hour tour, local dietitians show you how to accurately read and understand food labels, select healthy food alternatives and identify products that are appropriate for people with diabetes. Participants will receive a show bag with the Diabetes Australia Healthy Shopping Guide, information sheets and other useful information. A tour is taking place at Coles Cnr Doncaster and Tunstall Roads Donvale on Tuesday 13 November and Woolworths Box Hill Central Cnr Main and Station Streets Box Hill on Friday 16 November. Cost: $10 members and $15 for non-members. Limited bookings are available for each tour. To confirm time/date and to make a booking, contact the Diabetes Info and Advice Line (DIAL) on 1300 136 588.


Getting Started

Diabetes Australia – Vic presents a diabetes information session for people with type 2 diabetes who are newly diagnosed or have not had diabetes education in the past. The 3.5 hour session is run by our diabetes educator and dietitian, who will provide you with valuable information to get you started managing your diabetes. Information sessions are held at DA–Vic Head Office, 570 Elizabeth Street, Level 1 (stairs only) Melbourne. Cost is $10 for DA–Vic members plus one guest, or $15 for non-members. No referral is required but bookings are essential. For enquiries or to register, please phone the Diabetes Infoline on 1300 136 588. The next information session is on Wednesday 21 November 9.30am-1.00pm. Encourage your patients to register and Get Started.


Pictorial Guides

Diabetes Australia – Vic has pictorial guides for diabetes self-management in Arabic, Chinese, English, Greek, Italian and Vietnamese. Aboriginal and Torres Strait Islander specific pictorial guides are also available. The series of booklets promote culturally appropriate messages about healthy eating, exercise, managing diabetes and foot care that are easy to read.  Copies are $1.10 each.  For further information about the pictorial guides or to order copies please phone 1300 136 588 or visit the website.


Gestational Diabetes DVD feedback

Diabetes Australia has made an educational DVD about gestational diabetes for women whose first language is Punjabi, Bengali, Urdu, Farsi and Khmer. We are looking for women who have had gestational diabetes and speak these languages to view the DVD and provide us with feedback. We would like to know if the DVD is easy to understand and if the information provided is useful and culturally appropriate. Viewing the DVD and completing a survey will take about 45 mins. If you have a patient whom you believe may be interested in helping, please contact: Suzi Juric Diabetes Australia – Vic 9667 1747 (Thursday’s and Friday’s) 0418 388 897 or 


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Continuing Professional Development

Austin Health - Division of Medicine Grand Round (Last Grand Round for 2012)

Diagnosing Dying – A Forgotten Art? Speaker: Dr Juli Moran, Dr Karen Detering, Palliative Care Unit, Austin Health

Wednesday 7th November, 12:30pm at John Lindell Lecture Theatre, Level 4, Lance Townsend Building (opp. Medical Library), Austin Campus. Informal lunch at 1.15pm outside the Lecture Theatre.


Primary Care for Mild Traumatic Brain Injury - the GP’s role

An approach to MTBI that looks at active early intervention by a GP using available guidelines will ensure the best patient outcomes. Produced in collaboration with the Motor Accidents Authority of NSW, we present new education on this important topic where GPs can make a real difference to patient outcome. Click on to start this free education.


Healthy Kids Check Update

Tuesday 13th November 9.30am -1pm (followed by light lunch) Venue: General Practice Victoria 458 Swanston Street Carlton Cost: $120 (incl. GST) Speaker: Del Lovett RN MN. The training will assist participants to describe the recommended components of the Healthy Kids Check, identify Healthy Kid Check issues/concerns that require referral to the GP +/- external provider, have increased confidence in performing a Healthy Kids Check and have an understanding of the Medicare requirements for billing. To register or for more information please contact Kate Russo either by email -  or phone 9341 5200.


Wound Closure and Suturing Course

14th and 15th November in Parkville: Designed to develop the knowledge and skills required to safely assess the need for and perform this procedure in a variety of settings. Only six places remain to attend this course. For more information contact  or call 1300 855 568.


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Information Management

PIP eHealth 2013

5 Requirements

     1. Integrating Healthcare Identifiers into Electronic Practice Records - due Feb 2013 Implementation Overview Requirement 1 (pdf)

     2. Secure messaging capability and PKI - due Feb 2013 Implementation Overview Secure Messaging - Requirement 2 (pdf)

     3. Data Records and Clinical Coding - due Feb 2013 Implementation Overview Clinical Coding - Requirement 3 (pdf)

     4. Electronic Transfer of Prescriptions - due Feb 2013 Implementation Overview ePrescriptions - Requirement 4 (pdf)

     5. Personally Controlled Electronic Health (eHealth) Record System - due May 2013 Implementation Overview PCeHR - Requirement 5 (pdf)


·         Refer to “E Health – Organising Health Identifiers” (double-sided handout) – from division

·         For the above links and the “eHealth Clinicians Guidelines” - see NEVDGP website: 

·         NeHTA website:

·         Medicare – what’s new in PIP: 


Medical Director Tip - Results categories no longer restricted to No Action, Discuss or Return Urgently

With MD 3.14a, when checking your holding file you are no longer restricted to the follow-up categories of No Action, Discuss or Return Urgently.

You can do this by:

  1. From the Correspondence menu select Check Holding File…
    Click on the Correspondence tab
  2. Click on the “Action” button at the bottom of the screen
    Click on the “Edit action” button
  3. Under the “Notation” panel type in your new “Action” (e.g. return in 6 weeks) and then click on the green + sign in the “Insert notation from list” panel and then click OK.


This week’s IM problem - Adding smear results from holding file

Question: With the MD 2.14a upgrade do we still have the option to “add smear result” directly from holding file? I can’t seem to find it.

Answer: Things are slightly different now. There is a new “Correspondence” menu on both the Front screen and the patient screen which replaces the “Investigations” menu. Under the Correspondence menu select Check Holding File... and either click on a result and the bottom half of the screen displays the result, or open one of the smear results. Either way you can go to the File menu and select Add smear result. Select an appropriate result from the drop down list (Negative etc.) and click on Save – this adds the smear result to the MD Pap Smear database. You are returned to the result and then click on the “Action” button at the bottom of the screen and select an appropriate “action” – No Action, Discuss or Return Urgently.


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Items of Interest

Electronic Delivery of Austin Health Outpatient Letters – Now Available

Austin Health can now deliver some Outpatient letters to GPs electronically. The service is fast, FREE and saves you time on scanning.  It is compatible with all the popular practice management systems. Outpatient letters are sent from OzeScribe, Austin Health’s external transcription provider using Global Health’s ReferralNet secure message system. Letters are delivered straight into your practice management software. This service at OzeScribe is known as OzePost. If you would like to begin using this free service, please visit for easy online registration. For any additional information, please contact OzeScribe on 1300 727 423 or Global Health on 9765 0664.  

If your practice already has ReferralNet installed, you should already be receiving some of your Outpatient letters electronically from Austin Health. 


GP Network News

This week’s edition includes: MBS Rebates Fail to Keep Pace with the True Value of Quality Medical Care; GP Referred MRI effective 1 November 2012; GP Super Clinics Evaluation; AMA Council of General Practice; Accessing the AMA List of Medical Services and Fees - 1 November 2012


Inpatient Wait Time Northern Health Continuing Care

As at Wednesday 31/10/2012 the current inpatient waiting times for Northern Health Continuing Care Inpatient Services are Rehab 1-3 days please refer –and Gem – 6-8 days

For further information/ assistance please contact: The ACCESS office on 9495 3443.


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News for Practice Staff

APNA newsletter

The latest APNA newsletter is available here.


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National Prescribing Service

NPS Antibiotics Symptomatic Management Pad (SMP)

English versions of the SMP can be downloaded from Medical Director and Best Practice Software.  The pad is available in six community languages - Arabic, Italian, Greek, Vietnamese, Chinese (traditional characters) and Chinese (simplified characters) and is available for downloading from the NPS website.

You can find it here:



- (you can find other NPS tools here also)


Antibiotic Awareness Week

Globally, misuse of antibiotics is contributing to the rapid development and spread of untreatable superbugs. And yet, less than half of Australians surveyed by NPS MedicineWise really understand antibiotic resistance and the threat it poses to our health. Health professionals play an essential role in fighting antibiotic resistance in the community. With around 19 million prescriptions written every year, Australia has one of the highest rates of antibiotic use in the world. But every time we use antibiotics incorrectly or inappropriately we encourage the development of superbugs in the community as well as in hospitals.

Antibiotic Awareness Week – held from 12-18 November 2012 – is a global public health initiative that encourages health professionals and the wider community to have a conversation about antibiotic resistance and the importance of using these medicines appropriately. In Australia, Antibiotic Awareness Week is officially supported by NPS MedicineWise, the Australasian Society for Infectious Diseases, the Australian Society for Antimicrobials, and the Australian Commission for Safety and Quality in Health Care.

More information about Antibiotic Awareness Week and the NPS MedicineWise Resistance Fighter campaign is available at


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Royal Children's Hospital Telehealth Service

The RCH is committed to providing the best possible care to families as close to home as possible. Online consultation is now available for suitable patients & families, either at home or with their GP or paediatrician. For more information see the website:


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Women’s Health

Dr Marie™ is now open in Epping

To provide women with greater access to quality sexual and reproductive healthcare services a new Dr Marie™ centre has recently opened in Epping. Their services include: medical pregnancy termination, decision-based counselling, STI checks, contraceptive inserts, pap smears and 24 hour aftercare. Dr Marie™ is part of Marie Stopes International, a global not-for-profit organisation. Located at 27 Memorial Avenue, Epping. Freecall 1800 003 707 or visit


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Kensington/Flemington   - GPs Required - do you want to earn more than a %. Recently renovated and ready to reopen, a medium sized General Practice with existing patient  base is looking for dedicated GPs full-time and part-time.  Great conditions with incentive options. Administration and nursing support provided. The clinic is located amidst a thriving shopping strip with a busy Pharmacy next door. This is a unique opportunity if you are looking for something more. This area has a diverse community that offers GPs plenty of variety in terms of General Practice. For more information contact Karen 0417 591 587.


South Morang GP Super ClinicPlenty Valley Community Health is requiring Full time/Part Time VR Female or Male registered GPs to join our brand new family orientated clinic opening in December 2012. This exciting new clinic will be supported by practice staff, nurses, allied health, specialists and on site pathology. For more information please contact our Practice Manager, Cathy on 0419 314 839 or via email



RCH Primary Care Liaison Program Manager

Please see the RCH careers page for the Position Description. Closing date for applications is: November 1st 2012. Contact Susan Jury on 9345 4645 for more information


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Ever wonder why is it that doctors call what they do 'practice'?


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And remember


            … Going to church doesn't make you a Christian anymore than standing in a garage makes you a car.