North East Valley DGP eNews

No 1314: May 15, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
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In this issue:

Editorial                                                A Word from the Editor       

Aboriginal Health                                Closing the Gap education

Australian Doctor Articles                  Remote Access from your tablet

Chronic Disease Management            Supermarket tours, Free Diabetes Multilingual Infoline

Professional Development                 CPD events   

Information Management                  Best Practice Tip, Medical Director Tips

Items of interest                                  Local GP wins award, GP Network News

Men’s Health                                        Type 1 in the City – Men’s Health

News for Practice Staff                       Nursing Workshop on Closing the Gap, Infection Control Update

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

BP or not BP, that is the question... (from Noel)

I am often asked by practices, and not only in this division, whether it is worthwhile to ditch Medical Director and install Best Practice. Even though you “suffer the slings and arrows of outrageous” MD licencing fees it has to be understood that cost is not the only factor to consider.  Also important are:

·         the comfort zone of the clinicians in using a product they know (better the devil...)

·         the time it takes for the clinicians to become adept at using a new product (time is money!)

·         the availability and cost of training in the new product – The division does not offer BP training. BP itself does provide training but it is fairly expensive and often is tied in with a few days at the Gold Coast or Fraser Island (you can send me if you wish!!). I would love to “learn” BP but considering there are only 3-4  practices in the division using it (and they are quite independent), it would mean an enormous amount of time for little return, or should I say few calls for my services. The Medicare Local certainly won’t provide training.

·         MD has a wider range of free (to the licenced user) “on-line” resources

However, BP does provide some positives:

·         it is a little less costly than MD

·         it is written by Dr Frank Pyefinch, who is also the original author/owner of Medical Director. The authoring language of BP is more “modern” than MD

·         BP also uses LetterWriter which MD uses making it easier in learning the correspondence management. Templates are easily converted and I have ordered and installed my own copy of BP and at the very least I want to convert some MD templates to BP and put them on the NEVDGP website.

·         Like any software it has a dedicated band of followers

A word of warning – one NEVDGP practice dumped MD for another clinical software package (not BP) but after many problems have decided to revert  back to MD and cover the high costs of the re-conversion process.

If you wish to talk to BP users simply contact me at the division and I will connect you to those happy BP users in the division. I will also endeavour to include BP tips in our weekly eNews.


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Aboriginal Health

Closing the Gap education

ThinkGP, together with GPNSW, presents a series of FREE online education on the Closing the Gap program. These include:

Aboriginal Health - Closing the Gap in your practice

Closing the Gap - Care Coordination Program and the GP

Closing the Gap - Care Planning for Aboriginal people

Closing the Gap - Case Conferencing for Aboriginal people


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Australian Doctor Articles

Remote Access from your tablet

Tablets such as the Apple iPad can be a useful adjunct for doctors on the move wanting to access their medical software to check on a patient history or to look at appointments or finances within their practice management software. In August 2011 I wrote an article on using your tablet to access your clinical software because I had noticed, on a practice visit, two GPs playing with their  iPads– one was playing Angry Birds (a game) while the other had Medical Director open (I don’t think they were paying too much attention to what I was saying). This aroused my curiosity and I wondered how this was done, since there is no Medical Director app. So I consulted my IT guru, Arty from Cititec Systems who quickly showed me how to do it.

There are a number of ways to establish a remote connection. The two most popular methods are through the use of a service called Logmein and the other is using Remote Desktop Connection software such as Pocket Cloud.  Logmein Ignition has an advantage as it is available on all the three tablet systems i.e. the Apple, Windows and Android.

These days I personally use LogMeIn on the iPad but find it tricky because of the lack of a mouse so I usually use a laptop or my home PC to remotely log in to my work PC, using the free version of LogMeIn. It’s a little bit slow but beats going into work on my days off!

For the full article click here.


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Chronic Disease Management

Supermarket tours

Diabetes Australia – Vic organises supermarket tours as a fun way of learning how to make healthier shopping choices for you and your family. As part of the two-hour tour, a dietitian will show you how to read and understand food labels and select healthy food alternatives. A comprehensive pocket size healthy shopping guide booklet is included as part of the tour cost and helps to take all the hard work out of food shopping. A tour is taking place on Friday 7 June 2013 at Woolworths 433 Murray Road Preston. Bookings are essential and places are limited. To confirm time/date and to make a booking contact the Diabetes Info and Advice Line on 1300 136 588. Cost: $10 members and $15 for non-members.


Free Diabetes Multilingual Infoline

Diabetes Australia – Vic has a Multilingual Infoline, 1300 801 164 to support your patients with diabetes and those at risk. The Infoline connects callers with the help of an interpreter (in over 170 different languages) to services and information on diabetes prevention, support and management. Callers can speak with one of our Diabetes Educators, Dietitians or Advocacy Officer. This service is free and easy to use. Free Multilingual Infoline magnets and posters are available through our website. Please visit


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Continuing Professional Development

The Dementia Epidemic - It’s everybody’s business!

Victoria is facing a dementia epidemic with the number of people in Victoria with dementia projected to increase from 75,000 in 2013 to nearly 100,000 by 2020.  Alzheimer’s Australia Vic, in conjunction with Inner East Melbourne Medicare Local and the Dementia Behaviour Management Advisory Service, have developed a FREE one day forum to help GPs, Practice Nurses and Allied Health Professionals manage, care and support their patients with dementia. RACGP points (ALM 40 points) and CNE points are available.

Saturday 25 May 9am-4.30pm at Whitehorse Centre, Nunawading. More info and registrations at: or contact Amanda McMahon  AAV  on (03) 9816 5792, email


Functional Dyspepsia

A new video interview presented by ThinkGP. Functional dyspepsia is a common gastrointestinal presentation that can severely affect the daily health of our patients. Professor Nicholas Talley, the Pro Vice Chancellor of the Faculty of Health at the University of Newcastle, discusses the key factors in the management and diagnosis of functional dyspepsia. Click here.


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Information Management

Best Practice Tip

BP Management – Pressing F12 from the appointment or waiting room screen will toggle between each screen.


Medical Director Tip - Progress Notes – Typing shortcuts

Rather than using the menu buttons here are some simple keyboard shortcuts after you highlight the text:

·    Bold                            -  Control + B

·    Italic                            -  Control + i

·    Underline                    -  Control + U

·   Font size larger       - Shift + Control + >

·   Font size smaller              -  Shift + Control + <


This week’s IM problem - Change the font size in Progress Notes

Question: As I am getting older and my eyesight isn’t a good as it used to be, can I make the writing bigger in the Progress Notes?

Answer: Yes, you need to change the font size and even the font itself. If it’s for all of your Progress Notes where you want this to happen:

1.      With no patient record open go to Tools > Options >Progress notes

2.      Change the font and font size maybe to Calibri size 12 or 14 depending on your eyesight

If it is for only a single Progress Note there is an F button in the Progress Notes toolbar where you can change the font and font size. Or underline, font colour and a spell check.


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Items of Interest

Local GP wins award

We congratulate local GP, Dr Bill Leadston, who was named MO Supervisor of the Year at the 2012 General Practice Education and Training (GPET) conference. As reported by the Medical Observer “In an almost 40-year career of GP education, Dr Leadston has taught 132 registrars and 145 medical students.” Dr Leadston commented, “I’m hoping more and more the bureaucrats and others will see that the on-ground teaching we do as supervisors in the practice on a day-to-day basis is probably the most important teaching tool to produce good, empathetic doctors.”

For the MO article click here.


GP Network News

This week’s edition includes: Medicare must be spared from Budget cuts; Spreading the message about the importance of immunisation; Medical Journal of Australia appoints new Editor in Chief; Involving Pharmacists in General Practice; Fresh batches of flu vaccine under production; Diary Note: AMA National Conference 24-26 May 2013.


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Men’s Health

Type 1 in the City – Men’s Health

Diabetes Australia – Vic presents this information session for men living with type 1 diabetes and is for men only. The session will cover men’s health and diabetes. Professor Peter Colman (Director Diabetes and Endocrinology Royal Melbourne Hospital) and Dr Ralph Audehm (GP Director Dianella Community Health) will be the speakers.

Saturday 25 May 9.00am – 12.30pm at Royal Melbourne Hospital, Function and Convention Centre, Charles Latrobe Lecture Theatre, Parkville.

This event is free, however, bookings are essential. Please ring 1300 136 588 or visit our website.


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News for Practice Staff

Nursing Workshop on Closing the Gap

Wednesday 22 May 7-9pm (registrations and light refreshments from 6.30pm) at The Treacy Centre, 126 The Avenue, Parkville.

This workshop on Closing the Gap and how it impacts on your practice is for Practice Nurses. At the end of this session you should be able to understand the gap, recognise the roles and responsibilities of practice team members, develop a plan for improving the health outcomes of Indigenous population within your workplace and be able to locate culturally appropriate resources. For more information click here or call Margo on 9347 1188.


Infection Control Update

Wednesday June 12th 7-9 pm (dinner and Registration from 6.30pm) at John Scott Meeting House, Latrobe Uni, Bundoora. Presenter: Ms Margaret Jennings – Microbiologist and Infection Control educator.See flyer for more information


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Thornbury - VR GP Required full time or part time for our busy, accredited, computerised & long established practice. We have a friendly & professional working environment with dedicated staff & excellent nurse support. For enquiries, please contact Dr Danny Lipson or Rose - Practice Manager on 9484 2007.


Watsonia - Rosanna Medical Centre is seeking a PT/VR GP. A computerised, accredited, mixed billing, long established practice. Friendly supportive team. Please call (03) 9435 1191.


Positions wanted

RN Div 1 Consultant available - specifically available for Chronic Disease Management ie: Care Plans, Aged Care Facility ie: Comprehensive Health Assessments, General Health Assessments and Accreditation.
Contact Silvana on: 0403 994 299


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Mature Lady Driver‏

A mature (well over 40) lady gets pulled over for speeding...

Driver: Is there a problem, Officer?

Officer: Ma'am, you were speeding.

Driver: Oh, I see.

Officer: Can I see your licence please?

Driver: I'd give it to you but I don't have one.

Officer: Don't have one?

Driver: Lost it, 4 years ago for drunk driving.

Officer: I see...Can I see your vehicle registration papers please.

Driver: I can't do that.

Officer: Why not?

Driver: I stole this car.

Officer: Stole it?

Driver: Yes, and I killed and hacked up the owner.

Officer: You what?

Driver: His body parts are in plastic bags in the trunk if you want to see.

The Officer looks at the woman and slowly backs away to his car and calls for back up. Within minutes 5 police cars circle the car. A senior officer slowly approaches the car, clasping his half drawn gun.

Officer 2: Ma'am, could you step out of your vehicle please! The woman steps out of her vehicle.

Driver: Is there a problem sir?

Officer 2: One of my officers told me that you have stolen this car and murdered the owner.

Driver: Murdered the owner?

Officer 2: Yes, could you open the trunk of your car, please.

The woman opens the trunk, revealing nothing but an empty trunk.

Officer 2: Is this your car, ma'am?

Driver: Yes, here are the registration papers.

The officer is quite stunned.

Officer 2: One of my officers claims that you do not have a driving licence.

The woman digs into her handbag and pulls out a purse and hands it to the officer.

The officer examines the licence. He looks quite puzzled.

Officer 2: Thank you ma'am, one of my officers told me you didn't have a licence, that you stole this car, and that you murdered and hacked up the owner.

Driver: Bet the liar told you I was speeding, too.


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And remember


            … To steal ideas from one person is plagiarism. To steal from many is research.