North East Valley DGP eNews

No 1029: August 19, 2010
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
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In this issue:

Chronic Disease Management            New Diabetes, Depression and Anxiety DVD          

Professional Development                 CPD events   

HMR                                                      HMR promotion

Information Management                  Medical Director Tips

Items of interest                                  ACCEPt Information Sheet, Electronic Discharge Summaries from RVEEH, GP Network News, BECC waiting times            

Mental Health                                      A new Eating Disorders Service, Appointments available with psychiatrists         

News for Practice Staff                       Your Own Practice Intranet to Maximise Practice Efficiency, Education sessions for nurses, Medical Reception Courses, Practice Nurses CPD Scholarships 

Women’s Health                                  Menarche to Menopause ALM                    

Positions vacant/wanted                            

Fun stuff                                                        


Chronic Disease Management

New Diabetes, Depression and Anxiety DVD 

Diabetes Australia – Vic and beyondblue have produced a new free DVD Taking Control: Diabetes, Depression & Anxiety. The DVD features stories from people living with diabetes and depression/anxiety as well as advice from health professionals. Visit the beyondblue website to order your free copy.


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Continuing Professional Development

Term 3 GP Lecture Program

Meetings are held each Tuesday starting at 12.30 in the Lecture Theatre, Ground Floor, Pathology Building, Repatriation Hospital, Austin Health, West Heidelberg. Tea and Coffee provided. Course Leader: Dr Vin Nursey Phone: 9457 1736. Allocated CPD: 2 points/hour.

Aug 24 - Diagnosis & Management of Itch - Dr Fiona Bruce

For full term Tuesday lecture program click here


Austin Health - Division of Medicine Grand Round

Deakin Medical School: more doctors where they’re needed?” Speaker Professor Brendan Crotty, Head, School of Medicine. Wednesday 25th August, 12:30pm at John Lindell Lecture Theatre, Level 4, Lance Townsend Building, Opposite Medical Library. Lunch is now at 1.15pm outside the Lecture Theatre.


Hep B training

Update for GPs and nurses - Sunday 5th Sept, 8.30 – 12. Flyer

Advanced course for GPs and nurses – Sunday 5th Sept, 12.30-5.30pm. Flyer

Free seminar for people new to working in Hepatitis B – Monday 6th Sept, 8.30-12md. Flyer Program


Taking the Failure out of Chronic Heart Failure Management – Optimising Care in General Practice Workshop

Sunday 12 September at RACV City Club, Level 2, 501 Bourke Street, Melbourne. Jointly presented by the RACGP Victoria Faculty and the Heart Foundation (Victorian Division) this one-day workshop is an excellent opportunity to improve knowledge, skills and to promote a team approach in the detection and management of patients with chronic heart failure in general practice. An informative and engaging program for GPs and practice nurses. To promote a team approach, GPs are encouraged to attend with their practice nurses. A special registration rate for practice nurses is offered. This workshop is a component of an active learning module (ALM) approved by the RACGP QA&CPD Program in the 2008–2010 triennium. Completion of all ALM components will attract 40 Category 1 QA&CPD points for each event. For registration see flyer.


For your diary
The Austin Emergency Department will be holding a GP Educational Day on Saturday, October 23rd. The agenda for the day will be provided closer to the date.


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Home Medicines Review

HMR promotion

This 10 minute video, from last week's Catalyst, could be useful for educating patients about the benefits of asking their GP for a HMR:


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Information Management

Medical Director Tip - Enforcing Save in Past Medical History, Reason for medication and Mandate entering a reason for contact

There are a series of options to “force” the recording of the above:

  1. Make sure “Reason for medication is turned on: Tools >Options >Prescribing – tick in Reason for Medication” box.
  2. Make sure “Save in Past Medical History” is turned on: No patient record open: Tools >Options >Prescribing – tick in “Reason for Medication” box.
  3. Make sure “Mandate entering a reason(s) for contact for each consultation” is turned on: No patient record open: Tools >Options >Clinical – tick in “Mandate entering a reason(s) for contact for each consultation” box.

For a single page “cheatsheet” of the above with screen shots click here.


This weeks IM problem - Retrieving deleted letters

Question: I have accidently deleted a medical certificate from my Letters file – how do I get it back?

Answer: You can’t. You will have to redo the letter and change the date of the letter back to the day when the original was written.


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Items of Interest

ACCEPt Information Sheet

Chlamydia is Australia’s most commonly notified sexually transmitted infection. As over 80% of infections in men and women are asymptomatic, screening is the main way to detect cases of Chlamydia. ACCEPt is a randomised controlled trial to evaluate annual Chlamydia testing in general practice can be effective at reducing the burden of Chlamydia in the population, and if so, how a national testing program should be introduced. Of the towns and suburbs across Victoria, NSW and Qld half will receive a Chlamydia testing intervention, the other half will continue with usual practice. All clinics will receive $1200 for participating and GPs will be eligible for 40 Cat 1 QA&CPD points. More information here.


Web info re Electronic Discharge Summaries from the Royal Victorian Eye and Ear Hospital 

RVEEH are currently working to implement the HealthSmart Clinical System, which will result in computer generated discharge summaries. This will mean no more handwritten discharge summaries – they will be sent to you electronically via HealthLink, commencing toward the end of August. Please read the information on our GP resources web page about how you can ensure you and your practice are ready to receive electronic discharge summaries from us and FAQs. If you require further information that cannot be answered by HealthLink (phone 1800 125 036 or go to ), HSD ( or our website resource, please contact our Clinical Systems team by email or phone 9929 8999.


GP Network News

This week’s edition includes: Let us know your views in Election 2010; Support Family Doctors petition; Support Family Doctors campaign materials; General practice lobby kit; Primary Care Infrastructure Grants Scheme - AMA guide; Healthy kids check needs stronger evidence base; AMA calls for proper indexation of the MBS and no further cuts to medicare rebates; AMA calls for action on Indigenous health.


BECC waiting times

Please be advised that Northern Health Continuing Care currently have reduced capacity for admissions due to: Gastro outbreak at Broadmeadows Health Service, Reduced bed stock at Bundoora for refurbishment and Extensive waitlist. If you are wishing to refer you may need to refer elsewhere as well. If you have already referred you may like to seek other alternatives. Any queries regarding our waiting times please contact Access BECC on 9495 3109 9495 3469


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Mental Health

A new Eating Disorders Service

The Austin and St Vincent’s Mental Health Services are launching a state funded Service for severe body image and eating disorders. The Body Image and Eating Disorder Treatment and Recovery Service (BETRS) will operate from 104 Studley Park Road, Kew and will begin taking referrals from September 13th. BETRS is particularly aimed at people with anorexia nervosa, but also bulimia nervosa, binge eating and body dysmorphic disorder. This is a no cost service involving an expert multi-disciplinary team. BETRS is a regional service and is available to patients over the age of 16 years living in NE Victoria and the local government areas of Darebin, Boroondara, Nillumbik, Banyule, Whittlesea and Yarra. For more information phone the BETRS referral service on 9854 1700.


Appointments available with psychiatrists

The Melbourne Clinic in Richmond has over 170 accredited psychiatrists who practice all around Melbourne and in a number of specialities. We recognise the difficulty in obtaining an urgent appointment and so we have streamlined the process to give GPs a simple referral solution. Phone 1800 WE HELP (1800 93 4357) to speak to one of our trained clinicians who will facilitate an appointment with a suitable psychiatrist based on your referral. Your referral can be faxed to 9420 9351.


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News for Practice Staff

Your Own Practice Intranet to Maximise Practice Efficiency

Also Upskilling your Receptionists - a session for Practice Managers presented by: Ms Kathryn Davis

Thursday 26 August 7-9pm (Registration & Meal: 6:30) at John Scott Meeting House, La Trobe University. [Application form]


Education sessions for nurses

See under CPD – Hep B training and Taking the Failure out of Chronic Heart Failure Management


Medical Reception Courses - Special Offer 33% Discount
Healthskills Australia is offering a special rate on the Medical Reception course. Three separate units at $150.00 each, including GST & books. Choose to do the full course or select the units you need. Saturdays only – from 9.00am to 1.00pm at the Bourke St City classrooms.
August 21st & 28th - Basic Medical Terminology
Sept 11th & 18th - Preparing and Processing Medical Accounts  
Sept 25th & Oct 2nd - Medical Computing (Pracsoft Introduction)
Call 1300 306 886 or email for an enrolment form.


Practice Nurses Continuing Professional Development Scholarships

An Australian Government initiative aimed at assisting nurses to further their careers through short courses and/or conferences. Closing Date for Applications: Friday 1 October 2010. Apply online or download application from the website.


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Women’s Health

Menarche to Menopause ALM

Menarche to Menopause: Health Advantages of Monitoring Fertility, an Active Learning Module qualifying for 40 Category 1 (women’s health) points is to be presented at the Novetel Hotel, Glen Waverley on Saturday, 4th September 9.30 – 4.30  by the Ovulation Method Research and Reference Centre for Australia Ltd. This is an ideal opportunity to update your knowledge on the signs and symptoms of fertility and infertility as well as to gain 40 Category 1 (Women’s Health) points for this current triennium. For further information and registration telephone 1800 335 860


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Diamond Creek  ( Near Eltham & Greensborough ) – VR GP wanted full time or part-time to join our lovely established Family Practice, accredited since 2001, computerised & with mixed billing. 1 in 6 Saturdays 8.30am – 12noon. No Sundays or public holidays. Outer Metro area (relocation incentive grants). Pay and conditions negotiable. Opening hours Mon- Friday 8.30am – 7pm. Saturday 8.30am – 12noon. Contact Sheila Bouskill on 03 9438 3888 or e-mail


Heidelberg Heights - PT VR GP for friendly doctor operated family practice Thurs pm, Some Saturday mornings and assistance with holiday cover (especially September school holidays). Phone Dr Wallis 9459 9237 or 0419 135 194


Ivanhoe - VR GP FT or PT required to work in this GP operated accredited medical centre. A friendly and supportive team environment in this computerised medical centre with Psychologists, Physiotherapist, Podiatrist, Dietician, Nursing staff and Radiology on site, no After Hour’s, family friendly, flexible hours . Please contact John or Ken on 03 9497 1188.


Nillumbik Community Health Service - seeking a Health Promotion Officer. See website for more details.


Northcote – F/t P/T VR GP or Subsequent Trainee GP position. Fully accredited, computerised, long established doctor owned practice in a new purpose built facility with a fabulous work environment. Ancillary Health, Pharmacy and Pathology services on site. Inquiries Diane Cronin (Practice Manager) 9481 1214. Visit our website


Richmond - Church Street Medical Centre is seeking a VR GP to join our warm and friendly family focused General Practice. Accredited, private billing with a full time nurse and pathology centre on site. Committed to quality, with a belief in holistic, multidisciplinary, preventative health care. Flexible sessions, excellent remuneration and a fantastic working environment. Please contact Sandy Edwards, Practice manager on (03) 9421 4888 or email  

Practice Staff

Heidelberg Heights - Friendly family practice requires part time experienced nurse/receptionist Mondays, Thursdays/Fridays and 2 in 3 Sat morns in holiday cover.

Phone Dr Wallis 9459 9237 or 0419 135 194

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Here are a few Bloopers Doctors Have Written on Patient's Charts

·        Patient has chest pain if she lies on her left side for over a year.

·        On the 2nd day the knee was better and on the 3rd day it disappeared completely.

·        She has had no rigors or shaking chills, but her husband states she was very hot in bed last night.

·        The patient has been depressed ever since she began seeing me in 1993.

·        The patient is tearful and crying constantly. She also appears to be depressed.

·        Discharge status: Alive but without permission.

·        Healthy appearing decrepit 69 year-old male, mentally alert but forgetful.

·        The patient refused an autopsy.

·        The patient has no past history of suicides.

·        Patient has left his white blood cells at another hospital.

·        Patient's past medical history has been remarkably insignificant with only a 40 pound weight gain in the past three days.

·        Patient had waffles for breakfast and anorexia for lunch.


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And remember


            … Never believe anything until it has been officially denied.